3. The 4 D’s.
When the “right thing” isn’t clear, apply what I refer to as “The 4 D Rule” – every task that you are faced with must “fit” into one of these four categories:
Do it. You are the best person to handle this task.
Delegate it. Though this is something you could probably do, it’s not the best use of your time or skills. Delegate it to someone who is better suited to handle it.
Defer it. Not everything has to be done at the same time; set priorities to stay focused on the right things for the given time period.
Dump it. This is a task that doesn’t have to be done at all; it represents “busy” work and no value will result from it being done.